Payment and Shipping Policy
Payment, Pricing & Promotions
We accepts payment via direct deposit, and PayPal (MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute). Our checkout process is encrypted with a 256-bit SSL certificate. This ensures all sensitive information that you provide us through our web site is securely encrypted with SSL Certificate (Secure Sockets Layer) before reaching our servers. Purchased orders will be on hold until the transaction is completed.
Please Note : All of our prices are in Australian dollars (AUD) with no GST / FREE GST as we have no longer registered GST. Product prices are subject to change without notice.
|DIRECT DEPOSIT INSTRUCTION|
Oz-OneStop wholesales accepts Direct Deposit payment from customers. You can make direct deposit (known as "money transfer") from your Bank Account to our Bank Account. Your order will not be shipped until we received the full payment. It usually takes 1-2 business days for the transaction to show up in our system.
Bank Name : ANZ
Registered customer may receive discount voucher or special promotions and new products information from time to time. Please note that promotions are available only while stocks last. You will be notified if stocks are exhausted via email.
All transactions are subject to verification and review. It is important that you provide correct name, address, email address and phone number when you place your order in case we need to verify any information. Oz-Onestop reserves the right to refuse to process any transaction or sales dispatch order due to suspected or actual fraud or unauthorized activity. We may share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Subject to this agreement, we will supply to you the products shown on your order confirmation and delivery status.
We do ship worldwide / internationally.
NOTE: We DO NOT ship to PO BOX addresses.
Ordered items will be process in 1-3 days and set to deliver once full payment received. We do not allow personal pick up. All orders will be processed or dispatch from the one of our Warehouse (South Australia or New South Wales) via Road courier and Auspost Registered Post - 5-12 days.
US/HK/EU warehouse within 24-48 hours. In normal situations, parcel will arrive Australia, Malaysia, Singapore, Thailand, Vietnam, USA, UK within 10-20 days. Shipping time table, Tracking code and tracking website will be issued within 24-48 hours from time of order.
Note: Shipment delays maybe caused force majeure, natural disasters, inclement weather, public holidays, and factors outside our control. Please provide the correct addresses and NOT PO BOX addresses for tracking purpose. If you have provided incorrect / PO Box addresses, we do NOT hold any responsibility on missing / returned parcel.
Your satisfaction is the highest priority. If you have any question,please don't hesitate to contact us. Thanks.